Frequently Asked Questions (FAQs)

At Purelands Agrico Limited, we aim to make your buying experience smooth, transparent, and hassle-free. Below are some of the most common questions our clients ask:

1. What products do you supply?

We supply a wide range of agro commodities including Arabica Coffee Beans, Robusta Coffee Beans, Raw Cashew Nuts, Cloves, Parboiled Rice, Refined Sunflower Oil, Used Cooking Oil, and Cow Hides/Skins.

2. Do you sell in bulk or small quantities?

We specialize in bulk supply and wholesale exports. However, packaging sizes can be customized depending on your order and requirements.

3. Where do you export from?

All shipments are exported from the Port of Mombasa, Kenya, to destinations worldwide.

4. What packaging options do you offer?

We provide standard export packaging and also customized packaging based on client needs. Food-grade packaging is used for consumable products to ensure freshness and safety.

5. Do you handle shipping and logistics?

Yes. We arrange shipping through reliable freight partners and ensure timely delivery. We offer both FCL (Full Container Load) and LCL (Less than Container Load) options.

6. Can you provide product samples before placing a bulk order?

Yes, samples can be arranged upon request. Shipping costs for samples are usually borne by the buyer.

7. What are your payment terms?

We work with secure and internationally accepted payment methods. Details of payment terms are shared during the order process, depending on order size and destination.

8. How long does delivery take?

Delivery timelines depend on the destination and order size. On average, most international shipments are dispatched within 2–4 weeks after order confirmation and payment.

9. Do you provide quality certifications?

Yes, upon request, we can provide relevant inspection and quality certificates to assure compliance with international standards.

10. How do I place an order?

You can contact us directly via WhatsApp/Telephone (+254731582057) or Email (info@purelandsagricolimited.com). Our team will guide you through the quotation, packaging, payment, and shipping process.

✅ Didn’t find your question here? Feel free to reach out to us anytime — we are here to assist you.